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- CREATION: Concept, strategy, plan and membership approach for captives
- MARKETING: identification of eligible members for inclusion as captive policyholders
- UNDERWRITING: Guideline development & pricing strategies
- CLAIMS: Claims handling and administration
- RISK: Peer review & loss prevention strategy development and implementation
- POLICIES: Administration, review, renewal programs
- INVESTMENT: Development, reporting and oversight of mandated guidelines
- ADMINISTRATION: Coordination, monitoring & selection of 3rd-party investment managers, audit firms, actuaries and attorneys
- BINDING ARBITRATION: Implementation of programs for member protection & client/patient satisfaction, click
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